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Privacy Policy

Erth Platform – The Saudi Art Gateway

Erth is committed to protecting the privacy of its users (artists, buyers, and visitors). We ensure that all collected data is handled securely, transparently, and in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia.

1. Scope of Policy

This privacy policy applies to all personal data collected through the Erth website, mobile applications, and associated digital services.

2. Information We Collect

When you use the platform, we may collect the following types of information:

Identity Information:

  • Full name
  • Nationality
  • Date of birth
  • National ID or Residency Number (when legally required)

Contact Information:

  • Email address
  • Mobile number
  • Address (for shipping or invoicing)

Artistic Information:

  • Artwork images
  • Artist biography
  • Text descriptions and titles

Usage Data:

  • IP address
  • Browser and device information
  • Pages visited and interaction history

Payment Data:

  • Billing details
  • Payment method
  • Transaction history (encrypted via third-party payment gateway)

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide platform services and activate user accounts
  • To authenticate and display artworks
  • To process purchases and payments
  • To communicate with users regarding updates or inquiries
  • To enhance the user experience and personalize content
  • To comply with regulations (e.g., copyright and intellectual property laws)
  • To send promotional offers or updates (with prior consent)

4. Data Sharing

We do not sell, rent, or trade your personal data to third parties. Data may be shared in the following cases:

  • With government or legal entities upon official request
  • With shipping and payment service providers to complete orders
  • With technical partners under strict data protection agreements

5. Cookies

We use cookies to improve your browsing experience, including:

  • Saving user preferences
  • Speeding up page loading
  • Collecting anonymous analytics

Users may disable cookies through browser settings, though some features may be affected.

6. Data Security

We follow industry best practices to protect your data, including:

  • Encryption of sensitive data
  • Secure firewalls and authentication systems
  • Regular security audits and software updates
  • Role-based access and permission controls

7. Data Retention

We retain your data as long as your account remains active or until deletion is requested. Some data may be stored for legal or financial compliance.

8. Your Rights

As a user, you have the right to:

  • Request access to your personal data
  • Request corrections or updates
  • Request deletion of your account and data
  • Withdraw consent to receive marketing communications
For such requests, please contact us at:[email protected]

9. Children's Privacy

Our platform is not intended for use by individuals under the age of 18 without guardian supervision. We reserve the right to delete any non-compliant accounts.

10. Policy Updates

We may update this privacy policy from time to time. Users will be notified of any significant changes via email or in-site notifications. Continued use of the platform after updates implies acceptance of the revised policy.

11. Contact Us

For inquiries, complaints, or data access requests, please contact us via:[email protected]
Erth

Erth – Your gateway to discovering treasures of
contemporary Saudi art. We support local creativity
and connect artists with audiences through a unique digital experience

Erth

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  • +966500000000
  • [email protected]
  • Riyadh, Saudi Arabia

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